FAQs

What is Your Return/Refund Policy ?

Return Policy

- Due To The Nature Of Our Product All Sales Are FINAL. No Refunds Or Exchanges.

- In The Rare Event That Your Package Is "Damaged" Please Send A Detailed Email With Appropriate Information To urewigs@gmail.com And We Will Rectify The Situation.

- In The Event Of A Lost Or Stolen Package Please Reach Out To Your Local USPS For More Assistance. We Do Not Have Control Of Your Parcel Once It Is Shipped.

What is Your Shipping/Processing Policy?

Domestic Shipping

- Please Allow 3-5 Business Days For Your Order To Process Before Shipping.

- Our Business Days Are Monday-Friday. HOLIDAYS EXCLUDED

- All Orders Are Shipped Via USPS.

For Custom Wig Orders Please Allow 7-14 Business Days for Your Order To Process Before Shipping

Additional Questions?

Please Send Us An Email At urewigs@gmail.com And We'll Be Happy To Answer Any Questions You May Have.